Activation refers to the process you need to follow to start using your card once you have bought it, it is only required for cards delivered by post and this is explained below.
Registration is a useful way to further protect your card. Also, if you register, you can make purchases over the telephone and on those websites that require you to enter a name and address to make an online purchase.
You have to activate your card to use it but you don’t need to register it to start shopping.
Registration, as explained above, offers additional security for your funds. Also, if you register, you can make purchases over the telephone and on those websites that require you to enter a name and address to make an online purchase. Upgrading gives your card higher load and spend limits as well as enabling international ATM access. o withdraw funds from an ATM.
Cards purchased in retailer stores do not need any activation. If you have purchase the card online or if you have received a replacement card you can activate your card by calling freephone 0808 168 3556. You'll be asked for your 16-digit Prime Card number. The signature strip should be signed immediately by the card user. here.
No, but there are good reasons to do it.
Firstly, if your card is lost or stolen, as long as you know your card number and CVV, we can cancel your card and transfer your account balance onto a new card for a fee.
Secondly, registering enables you to make more ‘card not present’ purchases. This is when you are shopping on certain websites or over the phone and you’re asked for a registered name and address.
Register your details for free online. Simply enter a name and address that you can then quote when making a purchase. Register online now by clicking here.
No, once you have activated your Prime Card you can start using it immediately. If you choose to do so, you can then register whenever you like.
Yes, you can change all your registered details except for your date of birth. Just go to My Account. However, if you have applied for a reloadable upgrade, you will be prohibited from editing certain personal details.
Yes. As soon as you hit the submit button on the upgrade form online, or as soon as we receive your form if you apply by post, the details you submit will replace those previously held on our system.