Contact US

Our customer service lines are available 24 hours a day, 7 days a week unless otherwise specified.

Customer Services: 0870 144 0289

Card Activations: 0808 168 3556

Lost and Stolen: 0870 144 0289

Account Balance and Transaction History: 0870 144 0289

Retailer Support and Sales Enquiries: 0808 168 3545 (9am to 6pm x 7 days) or email: retailersupport@idtprime.com

Retailer Stock Replenishment: 0808 168 3545 (9am to 6pm x 7 days) or email: retailersupport@idtprime.com

Corporate Cards Enquiries: corporatecards@idtprime.com

Contact Address: IDT Financial Services Limited, PO Box 1374 , Gibraltar or email: customerservices@idtprime.com