Contact US
Our customer service lines are available 24 hours a day, 7 days a week unless otherwise specified.
Customer Services: 0870 144 0289
Card Activations: 0808 168 3556
Lost and Stolen: 0870 144 0289
Account Balance and Transaction History: 0870 144 0289
Retailer Support and Sales Enquiries: 0808 168 3545 (9am to 6pm x 7 days) or email: retailersupport@idtprime.com
Retailer Stock Replenishment: 0808 168 3545 (9am to 6pm x 7 days) or email: retailersupport@idtprime.com
Corporate Cards Enquiries: corporatecards@idtprime.com
Contact Address: IDT Financial Services Limited, PO Box 1374 , Gibraltar or email: customerservices@idtprime.com

